Tag: vape-jet

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Uncategorized Vape-Jet

Vape-Jet’s Six Star Service and Product Support

Six Star Service & Product Support

Optimizing Your Cartridge-Filler with Our Six Star Service

When it comes to investing in technology, especially automated technology, it can be difficult to put a price on product support. In the cannabis industry, moving to vape cartridge automation can feel like a big step with many unknowns. Luckily, with Vape-Jet, you’re never flying solo.  

With our Six Star approach to product service and support, we work with our customers to improve their workflows, troubleshoot issues, predict maintenance needs, and even integrate their design suggestions into our machines. We believe pairing our advanced cartridge-filling technology with fast, accessible product support is the best way to ensure every person involved, from vape producer to end-user, is satisfied.  

See how our Six Star approach affects our customers and streamlines post-sales support: 

  1. Consultative Approach to Sales 
  2. Post-Sales Support 
  3. Remote Access 
  4. Proactive Maintenance 
  5. Service Warranty & Response Times 
  6. Customer Feedback Integration 

Consultative Approach

Sales 

What is a consultative approach? For us, it means building an informed relationship with our customers that takes a holistic view of their operation. This relationship begins with our sales process, which focuses on your business’s particular needs. In fact, we won’t suggest investing in a Vape-Jet fully automatic cartridge-filling machine unless it’s the right fit for your production demands.  

As part of our consultative approach, we leverage the combined knowledge and experience of our team to discuss not only your filling and packaging needs but your hardware challenges and process bottlenecks. Our aim—through our vape cartridge-filling machines and industry experience—is always to increase the efficiency of your entire production. Our resident cannabis chemist, Devon Reid, will even diagnose your product formulations or extraction process and offer suggestions for improvement. 

Post Sales

Shipping your brand new fully-automatic Vape-Jet, semi-automatic Jet Fueler, or Squish-o-Matic 1000 is only half our sales process. The other half begins when the equipment ships to your facility. 

  • Our dedicated product support team will guide you through onboarding and shipping. So, when your machine arrives, your team is prepped and ready for installation. 
  • The Vape-Jet HelpDesk allows you to submit support tickets, coordinate remote installations, request hardware compatibility reports, report errors, schedule meetings, and more. 
  • You’ll receive unlimited training and hardware calibration assistance  

Did we mention that our industry-leading Vape-Jet support team boasts same-day response times? And that’s just the beginning of getting your filling process on the right track. 

Remote Access 

There is nothing quite like hands-on technical support when you need it most. That’s why—in addition to its machine vision alignment camera—each Vape-Jet fully-automatic cartridge-filler comes equipped with an internal system overview camera.  

Using the system overview camera in conjunction with Microsoft Teams, our engineers will walk you through installation, training, machine calibration (per your specific oil needs), and any support needs as if they were physically by your side. That means no matter where your operation is located, our expert team of in-house engineers can diagnose and troubleshoot machine errors and misconfigurations.  

A look at the Vape-Jet product support team at work using remote access to help customers through needle calibration and support.

Proactive Maintenance 

When it comes to automation, you want to partner with a business that cares about constantly improving their machines in the field. With advanced platforms like our Vape-Jet fully-automatic and Jet Fueler semi-automatic cartridge-filler, our technical team can actively manage and support our entire fleet of machines from HQ. This means we are constantly reviewing data reports, analyzing equipment configurations, looking out for repeat errors, and guiding businesses on how they can optimize the performance of their machine. In short, with proactive guidance, our team saves your operators from wasting time and product. 

The Vape-Jet support dashboard showing an overview of all active machines in the field, which allows our product support technicians to proactively monitor the fleet.
What is Active Deployment?

Active deployment means we are constantly working to improve our software based on customer feedback. As a partnership focused on quality vape cartridge production, we listen to our customers, regularly adding new features, custom modifications, and software updates to ensure your vape cartridge-filling machine runs as efficiently and smoothly as possible.  

Vape-Jet Service Warranty & Response Times

We know how important it is to keep your machines running at their best so you can continue offering optimal solutions for your customers. That’s why all Vape-Jet filling and capping machines include a renewable one-year warranty with a service level agreement. This agreement includes access to our dedicated support team, free troubleshooting and how-to articles, self-guided repair and maintenance documentation (including manuals for our Vape-Jet, Jet Fueler, and Squish-o-Matic), and so much more. 

Need urgent support? Our support response times are as quick as 15 minutes and always the same business day. As Joey Stutz from True North Collective MI explains, “Anytime we have an issue, I go online or send a support message, and they’re on it within a day. If it’s super time-sensitive. Just the other day, we had an issue with the needle, and they got on within 30-45 minutes. Customer service is great.” 

We will also provide free overnight shipping for any materials or parts you need to get your operation back online as swiftly as possible. “You guys are very responsive and get parts overnighted,” Kimberly Long from Terrapin Care Station says. “I come in and fix [the Vape-Jet], and we get things going.” 

Customer Feedback Integration

We recognize that our customers are the best resource we have for improving our machines. In fact, several features of our vape cartridge-filling machines are the result of customer feedback, including: 

  • Automated workflow improvements 
  • Multi-shot dispensing options for tinctures 
  • Non-standard fill pattern optimization for irregular trays 

Want to read more about our customers’ experiences and interactions with the Vape-Jet crew? Check out our customer features: Terrapin Care Station, True North Collective-MI, C3 Industries.   

See How Six Star Service and Support Benefits You

“Best filling machine out there, not just because of the technology and efficiency of the machines, but because of the people in this company and the support they continuously provide. You can’t put a price on what you get with Vape-Jet.” – Vertical Supply Company  

If you’re looking for an automated vape cartridge-filling solution provider that embraces achieving more together, then you should see how we can optimize your operation for the long haul and contact our sales team today. 

While you’re at it, don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. Follow us on the essentials, too: Facebook, Instagram, and LinkedIn.  

Interested in our new partner program? Learn more here. 

Categories
Uncategorized Vape Hardware

Vape-Jet Hardware Partner: CILICON 

Introducing the Vape-Jet Hardware Partner Program 

At Vape-Jet, our team has spent the last four years developing our filling technology to create the most versatile, advanced vape cartridge-filling machine on the market. With compatibility being a major demand in the industry, we’ve focused on delivering the ultimate freedom of choice for our customers. That’s why our filling machines work with many styles of 510 cartridges, pods, and disposables, so our customers can make their vape hardware selections with confidence. 

But why stop there? 

So far, we’ve chosen to recommend hardware manufacturers based solely on our customers’ experiences. And while our customers provide valuable feedback, we decided to take things a step further and really dial in compatible hardware vendors to assure the highest quality filling operation for Vape-Jet users. With the new Vape-Jet Partner Program, we’ve done just that.  

Vape-Jet hardware partners are thoroughly vetted by our team, extensively QA-tested in the field, and are dedicated to optimizing their hardware to run seamlessly on our equipment. With this program, we will provide a comprehensive, one-stop solution for all your vape production needs, from hardware to filling to capping. This is the future of vape cartridge production. 

Our First Official Vape Hardware Partner: CILICON  

CILICON+ Logo
CILICON+ Vape Hardware

What makes a true partnership work? A shared set of values and the desire to achieve more together. By partnering with CILICON, we recognize a company with a similar drive for innovation and technology that made our equipment so successful in the field. Equally as important, CILICON shares our belief that by working together, rather than competing, we can do more to help our customers achieve success.  

By focusing our efforts on collaboration, we combine our industry-leading automated filling machines with CILICON’s extensive product catalog and enhanced market analysis to inform future hardware designs. But that’s not all. With guaranteed hardware compatibility and standard operating procedures, your vape-filling experience has never been easier or more efficient. 

Together, CILICON and Vape-Jet provide an Integrated Vape-Filling Solution.  

Elevating Your Vape Cartridge Production Together 

Vape-Jet 

  • Premier vape-filling automation technology 
  • Innovation driven product design and development  
  • Industry-leading proactive product support, data analytics, and fleet management  

CILICON 

Vape-Jet x CILICON 

  • Driven by Technology—two businesses built on a foundation of independently-developed equipment and informed by real-world data analysis. 
  • Cannabis Synergy—end-to-end vape cartridge services. 
  • Customer Focus—market research and hardware alignment solve equipment problems faster and make your life easier. 
Vape-Jet 4.0 Filling CILICON Vape Hardware (510 Cartridges)
Vape-Jet 4.0 Filling CILICON Vape Hardware (Machine Vision System)

Work Smarter by Working Together 

Integrated Services: Comprehensive product solutions

Optimize your vape-filling process with confidence using Vape-Jet x CILICON as a one-stop solution for all your production needs, from filling to capping, with the flexibility of choosing a fully-automatic Vape-Jet or semi-automatic Jet Fueler. 

Streamlined Workflow: Reduced communication, manufacturing, and labor costs

Cutting out the middleman and working together directly creates the ultimate cost-effective workflow with fewer delays and lower communication, manufacturing, and labor costs. 

Guaranteed Compatibility: Confirmed hardware integration

Our teams have worked tirelessly to set and confirm optimal hardware compatibility, so you don’t have to. See compatible hardware. 

Standardized Operating Procedures: Tailored hardware support

Effortless filling begins with automated workflows and precise documentation specifically for each hardware type.  

Unified Mission: Collaboration over competition

Why waste time and energy competing when we can achieve better results together? As strategic partners, our sole focus is customer success. 

Cutting-Edge Innovation: Driven by technology

Two businesses built on a foundation of independently developed equipment and informed by real-world data analysis.

How Vape-Jet x CILICON Supported Fernway’s “Traveler Collection”  

At Vape-Jet, we want the best results for our customers. That’s why real-world success is one of the most important components of our new Hardware Partner Program. Recently, we worked with CILICON on the successful release of Fernway’s new Traveler collection. 

Fernway Traveler Collection - Filled by Vape-Jet 3.0 Using CILICON Hardware
Image Source Fernway Traveler Collection
Fernway Traveler Collection - Filled by Vape-Jet 3.0 Using CILICON Hardware
Image Source Fernway Traveler Collection
Fernway Traveler Collection - Filled by Vape-Jet 3.0 Using CILICON Hardware

Who is Fernway? Fernway is a cannabis oil and hardware provider located in Northampton, Massachusetts. Partnering with CILICON to design the ultimate recyclable, all-in-one cannabis vape makes perfect sense when you consider Fernway’s emphasis on providing high-quality cannabis products. Since Fernway is also a devoted Vape-Jet user (we said they ‘emphasized providing high-quality cannabis products,’ right?), we reached out to get the inside scoop. 

Q. What product launch did you develop with CILICON and Vape-Jet?
A. “This month, Fernway launched the Traveler Collection, Massachusetts’ first recyclable all-in-one vape product, available in 0.3g and 0.7g sizes.” 

Q. What challenges did you face during this process, and how did these brands work together to help you overcome them?
A. “Despite the new form factor, the CILICON and Vape-Jet teams worked together to rapidly design and produce a custom filling solution that allows us to fill the TRAVELER devices just as efficiently as our 510 cartridges.” 

Q. What was your customer experience while bringing this product to market?
A. “CILICON and Vape-Jet have both supported Fernway with excellent customer service by being responsive to issues and proactively working with us to improve our product and processes. Any time we have an issue with our equipment, the Vape-Jet team is just a phone call/video call away to resolve our issues, and their ability to remote into the machines from their office has proved invaluable to diagnose new issues.” 

“By having Vape-Jet and CILICON work together to launch the Traveler, we were able to shorten our launch schedule by more than 6 weeks.” 

#notadroptowaste 

As your integrated vape-filling solution provider, CILICON x Vape-Jet are determined to protect your oil with the finest hardware because, when it comes to filling oil, there is #notadroptowaste.  

If you are interested in becoming another success story and providing the highest-quality product for your customers, reach out to our crew to learn how CILICON and Vape-Jet can work together to elevate your vape-filling operation.  

While you’re at it, don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements including more CILICON x Vape-Jet customer features to come. Follow us on the essentials, too: Facebook, Instagram, and LinkedIn. 

Vape-Jet 4.0 Filling CILICON Vape Hardware (510 Cartridges)
Vape-Jet 4.0 Filling CILICON Vape Hardware (510 Cartridges)
Vape-Jet 4.0 Filling CILICON Vape Hardware (510 Cartridges)
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Jet Fueler Jet-Fueler Uncategorized Vape-Jet

True North Collective MI: Customer Feature

A Shared Dedication to Quality

When it comes to offering transformative solutions for your customers, you have to embrace a growth mindset that challenges the status quo. Every day, our team at Vape-Jet has lived by this ethos, and we love when others do too. That’s why it should be no surprise that today, we’re focusing on True North Collective—an unapologetically authentic purveyor of craft cannabis products.  

As one of Michigan’s premier cannabis brands, you can bet that the True North Collective (TNC) team doesn’t take any shortcuts. Since 2019, they’ve emphasized the healing potential of cannabis and have cultivated multi-award-winning products for medical and recreational users alike. 

True North Collective - From Michigan, For Michigan | Click to Learn More

With three brands in the TNC family, it didn’t take long before their vape cartridge-filling production needed a boost. Most importantly, this wasn’t a time to take shortcuts with their operation. Recognizing the innovation and quality behind Vape-Jet products reflected their own high standards, Vape-Jet automation and True North Collective were a perfect match. TNC decided to invest in our Vape-Jet 3.0 fully automatic and a Jet Fueler 2.0 semi-automatic filler, and that’s where our story begins.  

This week, we sat down with TNC-Michigan’s Distillation Director, Joey Stutz to see how their operation had changed since acquiring our cartridge-filling machines: 

Vape-Jet in action at True North Collective’s Michigan facility.

Before and After 

Before investing in their first Vape-Jet, TNC was filling cartridges by hand with a generic cartridge-filling gun. Since there were no heating elements in the filling gun, fill techs had to heat the oil separately. With this heating variable added to an already physically intensive filling process, TNC had to dedicate up to six employees at a time for filling and capping, which limited them to filling 50-100 cartridges at a time and up to 1,000-2,000 a day. 

And after they bought a Vape-Jet? 

With the Vape-Jet they can fill about 4,000 distillate cartridges per day—and that’s with one person for filling and capping. Needless to say, that was a huge improvement over hand-filling! 

With the speed and precision of a Vape-Jet in their facility, TNC saw an opportunity to use our semi-automatic Jet Fueler to generate new products, like a line of premium sauce cartridges coming to market soon. For businesses looking to accelerate their growth by adding product lines—or rapidly boosting their throughput to meet demand and enter new markets—the flexibility of a Vape-Jet and Jet Fueler tandem is highly effective. 

With their move to Vape-Jet automation, TNC also switched to AVD EazyPress cartridges (one of Vape-Jet’s most filled hardware suppliers) for a seamless production workflow. “We did R&D on a bunch of different disposables, pods, and other carts that aren’t EasyPress, but ultimately the best flavor came from the EasyPress AVD [cartridges],” Joey says. 

Jet Fueler 2.0 The Most Advanced Semi-Automatic Vape Cartridge Filling Machine - Click to Learn More

Labor Cost 

By switching to Vape-Jet, True North Collective reduced its labor needs by 83% while doubling its production output.  

“The Vape-Jet is automated, so you need someone in the room watching it, but they can also be doing something else while the machine is running itself. It’s not like that person is just dedicated to filling the entire time or just dedicated to one other process. The machine makes it so that one person can get carts ready, they can get the oil ready for the carts and mix the terpenes into it, they can watch the machine and cap at the same time. [The Vape-Jet] makes it very easy for us to reduce the amount of labor overall,” Joey says. “We don’t even have to use the VJ every day right now because it can fill so many, and it’s so efficient.”  

What about fill accuracy? Any improvement there?  

Although their hand-filling operator was very skilled and experienced, it would have been difficult if they had to train someone new. “Whereas the Vape-Jet comes in, and you just work a computer a little bit, and you’re good to go,” Joey says. “There’s not a lot of skill required to operate this machine, just knowledge.”  

How easy is it to operate a Vape-Jet? Contact our crew to request a live demo and see for yourself.

Vape-Jet Product Support 

Creating an extensive, easily accessed online product support library has been, and remains, a main focus for the Vape-Jet team. With an abundance of resources for new Vape-Jet users and veterans alike, folks can easily find: 

Joey emphasizes this comprehensive approach to product support as a key component of the success TNC has had with their machines. “Anytime we have an issue, I go online or send a support message, and they’re on it within a day. If it’s super time-sensitive,” Joey continues, “[Vape-Jet support] is right on it. Just the other day, we had an issue with the needle, and they got on within 30-45 minutes. Customer service is great.”   

Operator Tips from Joey 

  • For faster changeover between batches, make sure to purchase an extra reservoir for oil so you can have it ready as soon as your cleaning cycle ends. You can also get a DropTank Oil Preheater to perform hot swaps and save more time. 
  • Try to run the same cannabis strain back-to-back so you don’t have to wait for the cleaning process. 
  • Always be aware if the nitrogen is connected or disconnected to the oil reservoir (depending on the task at hand) because it can make a huge mess.  
Vape-Jet 4.0 | The Most Advanced Fully-Automatic Vape Cartridge Filling Machine - Click to Learn More

Why Vape-Jet? 

Ease of use 

“I really like the efficiency of your machine. You literally just put the brick in there, it fills the brick, and then you take the brick out. It’s that easy,” Joey explains. “Every other machine that we saw was a little bit more manual or had some other things that you had to do to them.”  

Operation Consistency 

“I also liked that the Vape-Jet was a single fill vs. filling 100 cartridges at one time because I’ve never seen that work correctly.”   

Pricing 

“The price is excellent. It’s probably 50-66% the cost of the machines that claim they can do a similar amount.” And that’s without getting into fill repeatability, where the Vape–Jet outpaces all competitors with a fill variability of ±0.25%. That’s more precise than a single drop of oil! 

Look 

“And,” Joey emphasizes, “it looks cool! It’s something that when someone is touring the facility, they look at it and they’re like ‘That looks pretty cool!’ instead of a big clunky machine just sitting there that we have to explain what it does.” 

“10/10 Would Recommend” 

Before we said goodbye, we asked Joey how likely he was to recommend our vape cartridge-filling machines to others: “10/10—would recommend,” Joey said. We can’t ask for a better score than that! 

As they look to ramp up production soon (and possibly bring another Vape-Jet on board), we wish True North Collective the very best moving forward. We couldn’t be happier to watch their customer-centered focus on quality pay off. We also want to thank Joey Stutz for taking the time to speak with us and share his unique insights. It’s always a pleasure speaking with other folks who are passionate about cannabis and process development. 

If you want to experience freedom from workflow, labor, and product quality constraints that Joey describes, contact our sales team and join the Vape-Jet Revolution! 

Interested in learning more? Browse one of our other informational blogs:  

While you’re at it, don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. Follow us on the essentials, too: Facebook, Instagram, and LinkedIn. 

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Uncategorized

Why We Invest in American-Made Parts

Why We Invest In American Made Parts - Blog Post Cover

Establishing a Manufacturing Network in the United States

At Vape-Jet, we are proud of our relationships with American businesses. While we have—and continue to—work with hand-picked international vendors, every business in our network recognizes Vape-Jet’s commitment to sourcing quality parts and the importance of building strong relationships with fellow US-based manufacturers. Additionally, our customers know that every Vape-Jet and Jet-Fueler are not only hand-built and QA tested on-site, but backed by customized, on-demand support from our team of engineers in Portland, Oregon. 

Vape-Jet | The Most Advanced Fully-Automatic Vape Cartridge Filling Machine

Why is this so important? Because using products sourced from the US is not only great for our communities, it also allows us to rapidly develop our vape cartridge-filling solutions. By pushing the limits of what’s possible with our network of partners, we’ve perfected innovation and implementation strategies that keep our equipment on the cutting edge of cartridge-filling automation. 

As a result, every investment in Vape-Jet equipment is an investment in a network of US-based manufacturers and suppliers working together to engineer the future of vape cartridge production. Working with this network: 

  • Keeps Us Agile—we can scale our processes, pivot to alternative components, and innovate faster. 
  • Lowers Shipping Costs—with reduced supply chain, shipping, and storage costs, we can pass logistics savings along to our customers. 
  • Creates More Jobs—providing employment, training, and skill development opportunities for Americans looking to break into new industries. 
  • Bolsters Economic Resilience—with supply chain disruptions, labor shortages, and logistics challenges, reinvesting in the US economy keeps Vape-Jet durable during turbulent times. 
  • Reduces Our Environmental Impact—less shipping, less emissions (not to mention strict e-cycling standards). 

This month, we teamed up with some of our suppliers to discuss the importance of US-based partnerships from a wider perspective. We asked them to tell us about their company, how their relationship with Vape-Jet has grown, and what they thought of American-made manufacturing. 

Brad White, Senior Mechanical Engineer from N.B. Oler

N.B.Oler | High Quality Stainless Equipment | Click to Learn More

 N.B. Oler manufactures the stainless-steel reservoirs on our Vape-Jet and Jet-Fueler. 

About N.B. Oler

We are an Oregon-based stainless steel fabrication company focused on manufacturing the highest quality products and services. We specialize in pressure vessels, process optimization, and custom fabrication in the pharmaceutical, cannabis, and food and beverage industries.

N.B. Oler & Vape-Jet

We started fabricating components for Vape-Jet in 2019 and have witnessed the progression of their product capabilities through the sophisticated application of engineering and R&D efforts. Vape-Jet is producing some of the most innovative products in the cannabis industry, and it is exciting to be innovating with such a talented team. 

Vape-Jet has always been responsive, professional, and fantastic with collaboration. 

Why Prioritize American-made?

At N.B. Oler, we know American manufacturers provide some of the most consistent, highest-quality parts available. As a producer of high-end pressure vessels, it’s essential we source the highest quality components not only for functionality but, more importantly, for the safety of our customers. We also fabricate all our vessels in the USA and remain dedicated to working with other US-based businesses. 

We believe in supporting American business and the American worker as we continue to drive innovation in the modern economy. 

Kevin Hayward, Bridgeview Manufacturing

Bridgeview Manufacturing | Contract Manufacturing | Click to Learn More

Bridgeview Manufacturing makes the cables and electrical components on our Vape-Jet.  

About Bridgeview Manufacturing 

We assemble wire harnesses, cables, and other electrical assembly services for multiple industries, including the semiconductor and UAV/Aerial surveillance industries.  

Our team specializes in helping our customers with product development, ironing out the wrinkles, and getting things just right, which is why we say, “let’s build something together!” 

Bridgeview Manufacturing & Vape-Jet

As you have probably guessed, we provide the internal wiring and cabling for Vape-Jet machines. Our experience with the Vape-Jet team has been very collaborative, and we are grateful to be a part of the process. Working with everyone (emphasis on with) at V-J headquarters has allowed us to move collectively toward a polished final product. 

Why Prioritize American-made?

At Bridgeview, this is one of our primary concerns. We have a wealth of experience working with overseas manufacturing, and—while that approach might be appropriate for stable, established commodity items—for complex and specialized products, there is no substitute for domestic suppliers who are responsive, communicative, and closeby. 

The bottom line—when you are working with time-sensitive products that are continually evolving—there is no substitute for buying local. 

Trisha Turner, Black Label Metal 

Black Label Metal | World-Class Fabrication & Finishing | Click to Learn More

Black Label Metal manufactures the all-metal heat box and external panels on our Vape-Jet. 

About Black Label Metal 

Located at the center of Hillsboro’s technology community, Black Label Metal serves the retail industry and the needs of Pacific Northwest high-tech, creative agencies with world-class fabrication and finishing. From international leaders to smaller, local businesses, we show our customers the same level of respect and attention. 

There are many ways to describe what we do, but the truth is: we simply specialize in getting the job done. For us, that means delivering high-quality products on schedule and on budget every time. No variation, no excuses. At Black Label Metal, the success of our clients is more important than winning another job ticket. We won’t take a job if we can’t complete it the right way.  

Our skills run deep, so we take projects from concept to completion. We find that this process reduces the burden on our customers, who shouldn’t have to manage the complex workflow of a fabrication project. 

Black Label Metal & Vape-Jet

In October, Vape-Jet came to us looking for a partner to help make their concepts a reality. With our expertise and Vape-Jet’s vision, we worked together to streamline and improve existing designs. It was a perfect match! Black Label delivered what Vape-Jet was looking for in the timeline they desired. That’s a team win. 

We know that the Vape-Jet team is always looking to improve their existing products and, just as adamantly, develop new ones. It has been impressive to witness and be a part of Vape-Jet’s growth, and we are grateful for the opportunity to be a part of their process. 

At Black Label Metal, we look forward to continuing to build our relationship and grow with Vape-Jet in the coming years. 

Jim Bruno, Global Director at IVEK

IVEK | Manufacturing Small Volume Precision Liquid Metering and Dispensing | Click to Learn More

IVEK manufacturers the valves that ensure fast flow rates on our Vape-Jet. 

About IVEK

IVEK provides products and solutions for applications requiring high precision fluidic capabilities. In business since 1979, IVEK serves both production dispensing automation companies and a broad range of fluidic-based OEM instrument companies. 

IVEK & Vape-Jet

Our experience working with Vape-Jet over the past 2.5 years has been terrific. Vape-Jet came to IVEK with a new valve idea (that was certainly in our wheelhouse), and working together, we designed the optimal component for IVEK to manufacture. Even though the prototypes took a bit longer than anticipated, the Vape-Jet Team was extremely cooperative and understanding. Now we are in full production with this valve, and its performance to date has been a great improvement over the previous version. 

Why Prioritize American-made?

As a global supplier, we are proud to meet the demands of our worldwide customer base. However, since we are a Vermont-based company—founded on the principle of entrepreneurship and working hard to fulfill the ideals we believe in—it is great working with companies like Vape-Jet, who are also eager to push forward with products they are passionate about. With so much pressure to outsource ideas and designs, working with start-ups that decide to build their own products in-house is very rewarding for IVEK. 

We are proud to be a key vendor for Vape-Jet. 

Chase Kloehn, Vice President of MK Fluidic Systems

MK Fluidic Systems | Manufacturing OEM Syringes, Valves, Tubing Kits and Probes | Click to Learn More

MK Fluidics manufactures the syringe on our Vape-Jet. 

About MK Fluidic Systems

At MK, we partner with Original Equipment Manufacturers (OEMs) to help engineer and manufacture high-quality fluid control components. Our products include precision glass barrel syringes, rotary valves, tubing assemblies, probes, and complete service kits used with laboratory equipment. 

MK Fluidic Systems & Vape-Jet

We worked with the Vape-Jet team to engineer some custom syringes for their cartridge filling machines. Vape-Jet’s team members were a fantastic group to work with. We’ve been working together since 2020, and it’s been a very smooth and productive process. 

Why Prioritize American-made?

Our company is glad to have the opportunity to both buy from and sell to other US-based businesses. We find that not only is it sound business to have near and robust supply chains, but it’s socially responsible to keep valuable skills and jobs in the US market that might otherwise be lost. 

Jeremy Golden, Design Engineer from Tutco–Farnam

TUTCO | Heating Solutions Group | Click to Learn More

Tutco-Farnam manufactures the environmental control heaters on our Vape-Jet. 

About Tutco-Farnam 

Here at Tutco-Farnam Custom Products we have had the opportunity to provide customized heating solutions to a wide range of customers: everyone from NASA to back-yard innovators. If it gets hot, Tutco-Farnam probably had something to do with it. 

Tutco-Farnam & Vape-Jet 

With any project, communication is key. Vape-Jet has always had a good open line of communication. I was assigned to this particular project about two years ago. This is not the first project we have collaborated with Vape-Jet on, and it surely will not be the last. Vape-Jet is organized, resourceful, and a great partner to have. 

Why Prioritize American-made? 

When dealing with such a diverse customer base from around the world, it is always a challenge to see the final application up close. US-based companies that bring their design a little closer to home give us all the opportunity to take the best steps forward. I guess you could say: feedback is the biggest benefit of working with your neighbors. 

Learn More About Vape-Jet   

A sincere thanks to all our partners who made this blog and, most importantly, our vision for Vape-Jet a reality. We look forward to continuing to grow together and building the best products for our customers.   

If you want to experience the greatness of your own Vape-Jet, all you need to do is drop us a line. While you’re at it, don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. Follow us on the essentials, too: Facebook, Instagram, and LinkedIn. 

Categories
Laboratory Uncategorized Vape-Jet

Vape-Jet Know-How: Optimize Your Live Resin Process

Live Resin Blog Post Cover

As vape cartridge markets mature and consumers develop more discerning tastes, manufacturers are switching from botanical terpene flavored distillate to true-to-strain cannabis-derived terpene, “live resin” formulations. While this might seem like an easy switch, producing live resin is a complex process that demands, like everything cannabis, we follow best practices. 

Who am I to discuss such complexities? Vape-Jet COO Devon Reid, at your service. I am a chemist and engineer with a passion for optimizing workflows and fostering better customer experiences with science.  

With the release of our brand-new Vape-Jet 4.0, making vape cartridge filling easier than ever (and since preparing quality cannabis products is my area of expertise), I’m using this space to guide you through the switch to live resin. If you want to produce some pure, Walter White-esque, cannabis cartridges with your Vape-Jet, you’ve come to the right place. 

Devon Reid on the set of Breaking Bad.
Speaking of Walter White, here’s a shot of Devon on the set of Breaking Bad from Walter’s brother-in-law Hank’s backyard.

Let’s talk chemistry. 

Common Problems When Switching to Live Resin

If a manufacturer already produces traditional extract products in-house—via hydrocarbon (BHO) or rosin extraction—the switch to using these products as a feedstock for live resin or sauce cartridges seems simple. Unfortunately, compared to cartridges filled with pure distillate and isolated terpene blends, preparing live resin extracts for vape cartridge production presents unique challenges.  

Vape-Jet: The most advanced fully-automatic vape cartridge filling machine. Click to learn more.
Why are pure distillate operations easier than live resin formulations? 

When filled with a Vape-Jet, distillate-based formulations are a breeze. Since THC distillate is incredibly pure (typically over 90%), it performs reliably from batch to batch, especially when formulated with known quantities of isolated, botanical terpene blends. Why? Because THC distillate contains few extraction byproducts, making it thermally and chemically stable. 

In short, when we mix distillate with isolated terpenes, there is not much else in the formulation that can change how it behaves under heat and pressure. As a result, the formulation is chemically simple, which is why distillate performs so well during filling.  

Because of chemical simplicity and process predictability, Vape-Jet operators can use as little as 50C of heat and 50 to 60PSI of nitrogen pressure. This is almost half as much heat as other vape cartridge fillers, which cannot operate under pressure. With the ideal filling conditions made possible by a Vape-Jet, cannabinoids and terpenes are preserved from thermal degradation and oxidation, ensuring consistent product quality and filling speed. 

Unlike simple distillate, live resin and rosin extracts are unrefined, containing a complex mixture of extraction byproducts like lipids, phospholipids, chlorophyll, and carotenoids (in addition to cannabinoids and terpenes). These extraction byproducts result in a highly variable mixture depending on batch, strain, growing conditions, and extraction variables—never a good thing for quality control or scaling your production process. 

Why can’t you just decarboxylate the extract and start filling?

First, we’ll start with the basics. Decarboxylation is the process of removing a carboxyl group from the cannabinoid, converting THCa to THC. Removal typically takes place before or during the distillation process during which vacuum conditions efficiently remove the carboxyl group, in the form of CO2, from the oil.  

While it is certainly possible to just decarboxylate bulk extract and fill cartridges, optimal filling parameters will be wildly different because of the variability in batches and strains discussed above. Some cons could be degraded terpenes (burnt taste), degraded cannabinoids (reddish or dark appearance), and reduced filling throughput. In the extreme case, several critical dispensing errors—from pump stalling to bubbly cartridges and lost product—can result. 

Can I decarboxylate bulk, unrefined extract without vacuum pressure? 

Not a great idea. Without a vacuum, you’ll need a very long stirring and heating process to remove CO2. This usually means a substantial loss of terpenes to evaporation and oxidation, muting the flavor and darkening the color of the vape cartridges.  

Because cannabinoids are degraded and terpenes are lost, increased oil viscosity results in slower fill times. Furthermore, if this “no-vacuum-decarboxylation process” is rushed, CO2 left in the solution will be agitated during the filling process, potentially leaving cartridges riddled with bubbles in the best case and spilling out of the cartridge in the worst case. 

The Solution: Upstream Changes 

The complexity of live resin formulations, especially rosin, makes them less predictable than distillate and isolated terpene formulations. For example, live resin formulations with terpene concentrations over 10% are more susceptible to nitrogen absorption under pressure, potentially resulting in bubbly cartridges. As such, it is crucial to implement some upstream processes to prepare unrefined extracts for filling. Such processes control the formulation constituents and reduce variability, resulting in high-quality cartridges with a premium taste and better customer experiences.   

Implementing Production Changes: Hydrocarbon Workflows

Since hydrocarbon producers usually have all the equipment for traditional wax, shatter, or diamonds-in-sauce extract production, they are well prepared to implement upstream changes. Yet some of our customers who produce hydrocarbon extract might not be familiar with the “liquid diamonds” approach to preparing extracts for vape cartridge filling machines, a multi-step solution with profound benefits. 

Producing Liquid Diamonds
  1. Winterize during extraction to reduce lipids present in the bulk extract. A bit of color remediation media (such as carbon or silica) aids in reducing unwanted compounds in the bulk extract. Processed in this way, THCa crystallizes and separates from the “sauce” (made of terpenes and other compounds). The resulting crystals can be greater than 95% pure (CC: Walter White). 
  2. Separate the crystals from the sauce with gravity or assistance from a centrifuge.  
  3. Decarboxylate and purge the crystals simultaneously under a hard vacuum, yielding a liquid purer than distillate refined with a wiped film apparatus. 
  4. Preserve terpenes by purging the sauce portion of hydrocarbons with low heat and vacuum. 
  5. Mix the liquid diamonds and sauce in known proportions (perhaps, 90/10 or 95/5). 

A quick note on vacuum purging: as with all vacuum purging processes, when purging hydrocarbons from the separated sauce and decarboxylating isolated diamonds, closely monitor heat and vacuum to prevent foaming and loss of product. 

My suggestion: when decarboxylating the diamonds, start at a lower temperature and vacuum pressure until carbon dioxide begins to bubble. Once you have bubbling, slowly increase the temperature and vacuum pressure; the bubbling will start to subside until it ceases entirely. When purging the sauce, use low vacuum pressure and low temperature until the hydrocarbons are below the testing limit; slow and steady wins this race. 

What is the filling process like?

When loaded into a Vape-Jet, this formulation behaves much more like a refined distillate and botanical terpene formulation. Why? Because when we separate the sauce and process the diamonds separately, we gain control of terpene content; we reduce batch and strain variability.  

Controlled Process vs Uncontrolled Process

The filling parameters on your Vape-Jet can be milder as well, resulting in a more flavorful and true-to-strain vape cartridge for connoisseur cannabis consumers. The leftover sauce can even be used to flavor more easily sourced cannabis distillates, generating options for a value-oriented SKU targeted toward more budget-conscious consumers.  

Distillate-with-sauce cartridges offer huge flavor improvements over botanically flavored distillate vape cartridges and are cheaper to produce than liquid-diamond-with-sauce vape carts. You can also use the leftover sauce in an MCT or coconut oil mixture to make strain-specific, precision-filled edible capsules with your Vape-Jet. 

Rosin Workflows

Unlike hydrocarbon producers, rosin producers may have to obtain equipment (like a precision-heated vacuum oven and a centrifuge) that is not common to their process. However, despite needing some equipment, rosin manufacturers can absolutely benefit from implementing a similar methodology for filling vape cartridges.  

Are there other differences between hydrocarbon and rosin workflows besides equipment needs?

Since there are no added solvents in rosin (only terpenes), the primary difference is the time needed to crystallize THCa. Due to strain variability, some rosin extracts will crash to crystals faster than others.

Okay, we have our equipment. Now what?

Generally speaking, you should heat bulk rosin under pressure (Rosin Jar Tech) until it begins to liquify and separate. Rather than whipping the extract to a batter-like consistency, process it to obtain larger crystals.  

As rosin producers know, rosin-based extracts contain more lipids than hydrocarbon extracts. This is why a centrifuge is especially useful for separating crystals from the sauce. Once separated, the process is similar to the hydrocarbon extraction we outlined above. To recap: fully decarboxylate THCa crystals under vacuum and mix the sauce into the liquid diamonds in known proportions. Since there are no hydrocarbon solvents in rosin, the sauce does not need to be heated or purged after separation. 

Now, you can start filling with precision and confidence on your Vape-Jet, knowing your customers will receive a reliable, quality product that will satisfy all cannabis connoisseurs.  

Start Filling

Coupled with our Vape-Jet, fully-automatic vape cartridge-filling machine, you can easily fill a variety of high-quality, great-tasting, and highly efficacious cannabis-derived vape cartridges, capsules, Dablicators, and precision-sauce-dosed diamond extracts.  

Sound good? I think so too, so why not contact us and optimize your vape cartridge production with the best filling machine in the game.  

Don’t forget to keep up-to-date by signing up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. While you’re at it, follow us on Facebook, Instagram, and Linkedin for updates, friendship, and cats. 

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Uncategorized Vape-Jet

Prepare for Launch: Vape-Jet 4.0 Release

Vape-Jet 4.0 Blog Post Cover

Always Innovating

Vape-Jet has never been about watching change happen. In a fast-paced automation space, we’re always looking for ways to revamp our machines and lead the cutting-edge of vape cartridge production. Our mission is simple: build the best possible product by continually optimizing our software and refining our in-house manufacturing process. 

Ever since the release of the first prototype Vape-Jet system in 2019, our team has been in the lab perfecting our process and improving on the best fully-automatic vape cartridge-filling machine on the market. The result of all this work? Introducing the brand new Vape-Jet 4.0. 

Powered by our advanced MARVIN software, faster user response times, and an upgraded central processing unit (CPU), the Vape-Jet 4.0 will have you filling carts quicker and more efficiently than ever before. Complemented by upgraded hardware designed to increase longevity and meet ever-growing demand, the 4.0 is truly the future of vape cartridge production. 

Let’s initiate the launch countdown: 

  • 3—New Software That Smokes the Competition 
  • 2—Hardware Straight Off the Millenium Falcon 
  • 1—Time Tested Components 

3—New Software That Smokes the Competition

Take command. A world-class machine requires the most powerful software available. 

  • Faster Processes: A new CPU makes the Vape-Jet 4.0 run much faster than before, ensuring swifter machine boot-up, better UI response times, and, most importantly, faster processing across the board. Complemented by the power of the MARVIN platform, users can easily customize and fine-tune their production process to run as smooth as budder. 
  • Updated Interface: With an ultra-responsive 11.8” touch screen, you can operate your vape cartridge-filling machine without a secondary device (unless you want to). 
  • Instant Support: Access HelpDesk documentation on the spot from your machine’s display. 
  • Keep with the Times: Simply install software updates from your home screen and get back to filling. 

2—Hardware Straight Off the Millenium Falcon 

Reimagine production possibilities. Sleek design meets improved modularity.  

Superior Electronic Components 
  • Quiet operation with increased temperature stability, all driven by the new upgraded CPU.  
  • Additional inputs and sensors for better operation and fault detection. 
  • Built-in thermostats. 
Built to Last 
  • All-metal heat box and powder-coated aluminum external panels by Oregon’s Black Label Metal bring more stability while allowing easier cleanup than the previous HDPE plastic sheeting. 
  • A larger platform accommodates trays and jigs of all sizes so you can fill more vape cartridges in each run. 
  • An improved vertical axis helps you switch between configurations reliably with stable IGUS motion components.  
  • Thermal fuses and thermostats on every heater meet even the most stringent compliance requirements. 
Dispensing Optimization 
  • A new long-life syringe from MK Fluidics in Nevada with a specialized UHMWPE plunger reduces the need for repairs. 
  • Ceramic on ceramic valve—specifically manufactured for cannabis oil applications by our friends, IVEK, in New Hampshire—allows higher flow rates. 
Improved Modularity 
  • Two-door access makes it easier to swap reservoirs, change trays, and perform repairs. Quicker component swap-outs = less downtime and better workflow.  
Click to learn more about the Vape-Jet fully-automatic cartridge filling machine.

1—Time-Tested Components 

Built for the future. What makes a Vape-Jet a Vape-Jet? Powerful software and innovative hardware, of course. But it’s also the feeling you get walking into work and knowing that you have the ultimate equipment for the job.  

Born in the USA 
  • Stainless steel reservoir by our pals in Oregon, NB Oler.  
  • Hamilton Company syringe pump from Nevada.  
  • Idaho-based Bridgeview Manufacturing cables and electrical components 
  • TUTCO environmental control PID heaters from South Carolina. 
  • And, of course, all Vape-Jets are built by hand in Portland, Oregon.  
Strict Quality Control 
  • Fully-enclosed operation and filtered air system keeps contaminants out of your vape cartridges. 
  • Fluid path made entirely from fluoropolymers, Viton, Borosilicate glass, stainless steel, and ceramic. 
  • Easy to use clean-in-place procedure.  
Renowned Software Capabilities 
  • Machine vision alignment system with optional center post avoidance. 
  • Customizable user configurations and profiles. 
  • Data reporting and analytics to fine-tune your production. 

And don’t forget that every Vape-Jet product comes with our industry-leading product support. 

Watch the new Vape-Jet 4.0 launch sequence and dry run.

0—Ignition

See what the multiverse is talking about and join the Vape-Jet revolution!

Contact us and launch your vape cartridge production with the best vape-cartridge filling machine in the game.  

Your Vape-Jet 4.0 is waiting. 

Like the idea of obliterating subpar production standards? So do we. Keep the conversation going by signing up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. While you’re at it, follow us on Facebook, Instagram, and Linkedin for updates, friendship, and cats. 

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Vape-Jet

Terrapin Care Station: Customer Feature

Terrapin Customer Feature

A Look at Vape-Jet From Terrapin’s Perspective

In our blog, we’ve talked a lot about the Vape-Jet difference; that is, the difference our products make by liberating your production processes from rigid technology constraints and scaling with the success of your business. Whether it’s lower operating costs, freeing up your production workflow, or leveraging the intelligence of Vape-Jet software, our machines are revolutionizing vape cartridge production, and we’ve got the numbers to back it up.  

But this is only part of the story. To fill in some important context, we need to change our perspective a bit. Because we always maintain close contact with our customers, we reached out to get the inside scoop on our equipment in action. After all, the cannabis industry is at its best when we empower each other to continue improving, meet ever-changing customer needs, and celebrate our wins together.   

If we are discussing high-quality cannabis products and building consumer-focused solutions, we have to talk about Terrapin Care Station. Founded in 2009 in Boulder, Colorado, Terrapin has expanded its operations to include Pennsylvania, Missouri, and Michigan. As a cannabis cultivator, processor, and retail provider, you can bet that competitive pricing and strict quality control are paramount to Terrapin’s success—and they have had a lot of success.   

For 13 years, Terrapin has served as a pioneer and leader in the cannabis industry. Prioritizing community engagement—especially around equity and sustainability. Terrapin leads workshops, expungement fairs, and even provides scholarships for cannabis vocational training. In short, Terrapin demonstrates the power of our industry to enact positive social change by investing in the communities they serve and advancing political advocacy and justice initiatives for the people. 

Terrapin Care Station: Cannabis Grown with a Local Mindset. Click to learn more.

Since they field three Vape-Jet fully-automatic filling machines and one Jet Fueler semi-automatic vape cartridge-filling machine, we decided to check in with our friends at Terrapin to see how our products have affected their operation. If we were going to talk to anyone, though, we had to speak with the team member they call the Vape-Jet Guru.

“Four Minutes for Fifty 1g Carts? No Problem.” 

How it Started vs. How It’s Going 

Who is this Vape-Jet Guru? Say “hello” to Terrapin’s Filling Line Lead and in-house master of our fully-automatic vape cartridge-filling machine, Kimberly Long. Working out of Terrapin’s Pennsylvania location, Kimberly has used our machines since 2020 after switching from a competitor’s semi-automatic filler, and things couldn’t be going better. According to Kimberly, before the switch, two operators could only fill approximately 2,500 cartridges during an eight-hour shift. Now, with one operator on our Vape-Jet, she says, we can fill 5,000-6,000 cartridges in eight hours. If the new second shift can match first shift’s pace, “we should be filling about 10,000 [cartridges] a day.” To date, they’ve filled over 600,000. 

That’s a lot of carts! So many, in fact, that Terrapin once maxed out the data storage capacity of one of their machines—a Vape-Jet first! One operator, more cartridges, better quality control, pushing vape cartridge filling to the limit… that’s a beautiful thing.  

The Vape-Jet Difference 

With Vape-Jet, Terrapin doubled their daily output with half the labor and half the labor cost of their previous machine. “I don’t need two people dedicated to one thing when I can have one person dedicated to it,” Kimberly says. As our COO Devon Reid mentioned in our blog, “Is Vape Cartridge Filling Automation Worth It?”, freeing up labor and eliminating bottlenecks is what Vape-Jet equipment does best, allowing users to reallocate resources to where they are needed most.   

With their Vape-Jet machines reaching average fill speeds of three and a half minutes for 50 0.5g cartridges (and four minutes for 50 1g cartridges), Terrapin has not only reduced labor costs but, through increased efficiency and filling accuracy, filled a much higher quota than before.

Machine Features 

The Vape-Jet Guru highlighted several features of the Vape-Jet that allow it to thrive in Terrapin’s fast-paced environment while maintaining high quality control standards.

Superior Accuracy 

For quality control, Terrapin operators weigh every one hundred cartridges to ensure accurate fill weights and have found the Vape-Jet to be incredibly accurate. Just yesterday, Kimberly mentioned, they only lost ten cartridges out of five thousand total, only four of which were because of fill weight (the other six due to cartridge hardware defects). 

Three Independent Heat Zones   

While their previous machine only heated at one point—causing filling nightmares from letting distillate sit in an unheated fluid path—the Vape-Jet’s chamber, needle, and reservoir are all independently heated. The filling process is much smoother now, Kimberly assured us.

Product Support  

Terrapin operators can go about their day confidently, knowing that our industry-leading product support team has their back. Our Guru has completed self-repairs on the Vape-Jet with the support of our team and used the Vape-Jet HelpDesk to self-educate. “[Your team] has been a great help!” Kimberly says, “You guys are very responsive and get parts overnighted. I come in and fix [the Vape-Jet], and we get things going.”

Data Reporting

Our CEO Ryan Hoitt identified data compliance and collection as one of the key hidden costs of automation. “With industry compliance needs constantly changing,” he says, “it is essential to manufacture your products with compliant hardware.”

Additionally, Kimberly mentions that using the data reporting feature allows her to review the performance of other operators and fine-tune output for maximum capacity. “When the other operator goes to lunch, I’ll jump in and run it,” Kimberly says, “I checked [the Vape-Jet] and sped up the dispensing charge a little bit. I had looked previously, and it was at four minutes 20-something seconds, so I ran a few carts and got her down to four minutes twelve seconds per tray.”

Of course, ten seconds might not seem like much until you consider how many trays Terrapin fills a day—that’s a whole lot of labor!

Tips from Terrapin’s Vape-Jet Guru 

We had to ask whether someone with the nickname “Vape-Jet Guru” had any Vape-Jet tips to pass along. Here are a couple of things Kimberly mentioned:   

  • Customize your filling speed and heat based on distillate properties (e.g. viscosity) to fine-tune and maximize output. You can also work more efficiently by saving configurations and profiles.  
  • Keeping your machine vision lens clean makes a noticeable difference in cart analysis time and overall fill time, especially if you’re constantly running your Vape-Jet like Terrapin does!

Learn More About Vape-Jet  

We want to thank the Terrapin team —and especially the Vape-Jet Guru, Kimberly Long—for not only taking the time to give us an inside peek at their operation but for prioritizing high vape cartridge production standards and for making a positive impact in the cannabis industry and their local communities. We couldn’t be prouder to see our equipment in such capable hands and look forward to watching Terrapin continue to thrive.  

If you want to experience the greatness of your own Vape-Jet, all you need to do is drop us a line. While you’re at it, don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. Follow us on the essentials, too: Facebook, Instagram, and LinkedIn. 

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Software Uncategorized Vape-Jet

Vape-Jet 3.0 Software Upgrade Details

MARVIN Software Upgrade Blog Post Cover

Get Ready for MARVIN 

From the beginning, we set out to build the Vape-Jet 3.0, fully-automatic vape cartridge-filling machine to change the game—this meant not only designing the most innovative hardware but also programming our software to set the highest production benchmarks on the market.  

In 2022, we’ve decided to take things up a notch. Say “hello” to our brand-new software platform, MARVIN. 

Boasting increases in daily output of up to 30%, get ready for a faster, better, and smarter Vape-Jet 3.0.

Vape-Jet 3.0 MARVIN Software Interface

With MARVIN, vape cartridge production has never been easier, faster, or more powerful. 

Faster Processes 

MARVIN optimizes the Vape-Jet’s fully-automatic processes to run even smoother while giving users more customization options.  

Enhanced Cartridge Identification

Maintaining the precision and accuracy of the Vape-Jet 3.0’s onboard machine vision camera, MARVIN software upgrades reduce the time between cartridge alignment and filling by more than half, meaning you can now fill a tray of 100 1g cartridges in as little as 4 minutes. (Watch the video below as the Vape-Jet 3.0 fills 50 1g cartridges in less than 2 minutes!)

Configurable Camera Exposure

MARVIN enables users to manually adjust the machine vision exposure level, eliminating auto exposure errors and reducing cartridge alignment time.  

Custom Cleaning and Drying Cycles

Simplify your cleaning processes and reduce the need for additional user input by setting custom cleaning specifications. 

Better Vape-Jet Operation 

How can we increase daily output while simplifying system operations? It all comes down to the fundamentals.  

Dispense Logic Optimization

MARVIN reduces the number of valve and pump movements during the filling process, increasing daily output up to 30% by pulling more product into the syringe and distributing it sequentially before needing to recharge the pump.  

Redesigned User Interface

Automated Vape Cartridge-Filling Systems can appear intimidating, but not so with this new software. In fact, we’ve overhauled the entire user interface, moving extraneous elements to the advanced panel so you can focus on the essentials.  

Vape-Jet 3.0 Advanced Settings

Upgraded Interactive SOPs (standard operating procedures)

With this software upgrade, we’ve updated all Vape-Jet SOPs with supporting visuals to guide users through decision-making processes and emphasize consistent usage while shortening employee training times.

Vape-Jet 3.0 Interactive SOPs

Smarter Settings and Support 

From predicting maintenance needs to error support, Vape-Jet software has your back. 

Improved Error Handling

When encountering errors, MARVIN automatically initializes and resets the Vape-Jet 3.0 pump system, reducing clogging from fluids left to cool. Furthermore, the new software links directly to product support documentation, allowing users to easily submit a HelpDesk support ticket. 

Dry Run Mode

Don’t worry about switching between separate profiles for testing and production. With the brand-new Dry Run Mode, users can now simulate fills without dispensing any oil, reducing errors and product loss.  

Global Settings

With MARVIN, we’ve simplified machine setup and calibration by moving useful settings from individual configurations to machine-wide profiles, cutting down on training time and human error. 

Improved Management

Our unrivaled product support just got better. With new Vape-Jet software, your machine is fully integrated with our support and maintenance systems, allowing us to provide more effective product support, predictive maintenance, and reduce machine downtime. 

Get Ready for MARVIN in February 2022 

At Vape-Jet, we build our machines to grow with you. Whether you already have a Vape-Jet or are looking for a machine, MARVIN will be available to all Vape-Jet 3.0 users starting in February 2022 with no hardware upgrades or machine modifications needed. 

For active 3.0 users, our support team will reach out to schedule the software upgrade at your convenience. 

Interested in early access to the MARVIN platform beta? Contact our support team to enroll.

Don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. Follow us on Facebook, Instagram, and LinkedIn for updates.