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Case Study

The Hidden Cost of Manual Filling: How Jersey Smooth Scaled Vape Manufacturing More Efficiently

As one of the first cannabis manufacturers in New Jersey, the Jersey Smooth team set out to find equipment not just to start up their business but to ease the workload on their small team. 

Shortly into their search, they came across Vape-Jet, and, as they say, the rest is history. Jersey Smooth quickly went from operating four single tables to producing thousands of vapes each month, thanks to an early investment in an automatic vape filling machine

If you’re on the cusp of deciding, can I scale with traditional tabletop systems, or should I invest in automation? This is one cannabis brand’s story you’ll want to hear. Keep reading to learn how Vape-Jet helps Jersey Smooth scale production while maintaining flexible, efficient operations. 

Meet Jersey Smooth 

Jersey Smooth began as a small-craft operation in Ewing, New Jersey. The brand was founded to bring consistently exceptional vape products to market. To do so, the founders have aligned themselves with strong industry partners to source high-quality materials for premium natural terpenes and also use a production process they call “the Smooth Flow Path.” 

The process incorporates numerous techniques and equipment to produce the most terpene-rich extracts as efficiently as possible, offering consumers access to high-quality material and maximizing their margins.

Together, the strategies have helped the locally family-owned company grow to be one of the most innovative, science-driven, and research-focused companies in the state. 

Running a Small Cannabis Vape Operation With a Lean Team 

But before it became one of the most advanced operations in the state, Jersey Smooth ran with a lean team. For approximately 7-8 months, a small team of three including the owner and his wife were filling, packaging, and delivering the entire operation off of just four stainless steel tables. 

They attribute their rapid rise in success to investing in automation and a vape cart-filling machine from the start, especially one that helped multiply productivity, rather than systems that require additional or ongoing labor.

“What was so wonderful about us being so small and having a fully automatic Vape-Jet was that while the vapes were filling, we were doing calls, emails, you know, packaging, and other things that we could press go and walk away for 4 minutes while it was filling, or 3 minutes,” explains Aslan Zadeh, Founder and CEO at Jersey Smooth. 

The Hidden Cost of Manual Vape Cartridge Filling 

By adding automation from the start, as Aslan mentioned, the small operation was able to multitask through this important growth period. The team could seamlessly fill carts while managing packaging and sales by handling phone calls, emails, and more. 

In the end, it wasn’t just about the cost of labor they’d have to pay but about hidden costs like lost flexibility, reduced throughput, and precious time that need to be considered when evaluating automation. 

Why Jersey Smooth Looked Beyond Traditional Tabletop Filling Systems

Seeing others operate in the space and state, using smaller machines or manual filling, the pain points and the clear demand for automation were obvious to the founders of Jersey Smooth. What they saw was: 

  • Observable bottlenecks
  • Labor-heavy workflows 
  • Constant supervision

So, the decision to begin their operations with automation was simple from the start. They began with just a scale, a bead bath, a hot plate stirrer, and the Vape-Jet automated vape-filling system, taking it slowly at first and gaining momentum in production as sales grew.

“Soon, we were doing $500k/month in vape sales while the machine only ran 5–6 days/month. That was the point that I knew we made the right decision,” Aslan shares. 

Implementing an Automated Vape Filling System 

By implementing an automated vape-filling system from the start, Jersey Smooth avoided the traditional pain points of manual filling and the associated hidden costs through improving workflow efficiency, creating more consistent production, and allowing its small team to scale more efficiently. 

Let’s break down more on each next. 

Improving Workflow Efficiency 

As Aslan’s example shows, it’s not just about handling important phone calls or emails that automatic vape filling machines give you time back to handle. It’s the overall workflow efficiency that they help improve. 

Machine-enabled asynchronous work allows small teams to multitask during fills, reducing the downtime between operation tasks. As a machine is filling, your team can be capping, packaging, labeling, or delivering, getting more done with fewer hands and time. 

Creating More Consistent Production 

Automated vape cartridge filling machines also support more consistent production, a key component of getting repeat orders and nurturing customer loyalty. 

By selecting a machine like Vape-Jet, with a proven repeatability rate and its configuration profiles for SKU settings, Jersey Smooth gained the ability to seamlessly fill one type of vape cartridge across many types, with the confidence that comes from accuracy and consistency. 

Maximizing Uptime with Advanced Support

When relying on equipment and automation, support responsiveness matters as much as machine performance to maximize uptime. During installation and inspection, Jersey Smooth saw just how quickly Vape-Jet support works when an issue came up. 

“We plug it in, we turn it on, it’s not working. So, immediately, we called Vape-Jet. We were on the phone, they diagnosed it, and found that it’s one cable that’s in the back, and they immediately overnighted it,” Aslan recalls. 

With advanced support, the Vape-Jet tech team can access the machine and its operating system remotely to troubleshoot issues quickly, getting operations back on track and moving before delays occur. 

Or, even, helping clients with important inspections for licensing. Like Vape-Jet’s team did, swooping in to save the day for Jersey Smooth when inspectors showed up and the machinery wasn’t operating yet. 

Quick thinking by Aslan and a quick phone call enabled Vape-Jet technicians to remotely add an image of the normal operating screen. By doing so, they satisfied the inspector’s needs and passed the inspection again without delay. 

“What’s really important is how the company backs it up. That support is really where I saw the value,” Aslan continues.

Allowing a Small Team to Scale More Efficiently 

With higher volumes, improved efficiency, more time on your hands, and consistent production, it’s easy to see how small teams can scale more efficiently with automated vape filling machines. 

For Jersey Smooth, the initial team scaled revenue substantially without large labor expansion. Meaning, automation supported growth before major hiring. 

Despite the system capacity exceeding early production needs, the Vape-Jets’ efficiency gave their team the internal systems they needed before they grew, stabilizing operational foundations for rapid success. 

How Automation Changed Daily Operations

For Aslan and Jersey Smooth, automation changed the game in daily operations. They were able to evolve from large single-day production runs to more flexible batching, which helped operations become smoother and less stressful.

Today, the brand easily produces 1,200–7,000 vape carts per shift or day. Beyond its operational efficiency and volume, the team applauds Vape-Jet for how naturally it integrated into day-to-day operations and for the support and service the company offers. 

Why More Cannabis Brands Are Investing in Vape Cartridge Filling Machines 

In the ever-evolving cannabis industry, automation is no longer just for MSOs. More and more brands and small craft producers are investing in vape cartridge filling machines than ever before. Why? Because: 

  • Cannabis margins are tightening
  • Lean teams need to produce more without increasing labor costs
  • Manual filling can create bottlenecks as demand grows
  • Automated vape filling systems help improve production speed and consistency
  • Operators can multitask instead of being tied to a filling station all day
  • Consistent fill accuracy helps support product quality and customer experience
  • Faster production helps brands stay competitive in maturing markets
  • Scalable equipment allows brands to grow without constantly rebuilding operations
  • Reliable automation can reduce downtime and improve day-to-day efficiency

Final Thoughts 

With such early success, Jersey Smooth is now expanding its operations by exploring new hardware and adding pre-rolls and rosin SKUs. 

So, even though you might have begun this article wondering, “Is now the right time to automate? After hearing Jersey Smooth’s path to success, you may now be wondering, “Why didn’t I automate sooner?” 

Fortunately, it’s never too late. Investing in automation, no matter which stage of growth you are in, helps reduce labor strain, create consistent production, and improve overall efficiency. 

Just as Vape-Jet helped a small team achieve major production volumes, they can help your team achieve efficiency with the support and service the industry demands. “The VapeJet helped us do so much with so little. It’s worth the spend,”Aslan concludes. 

Get in touch with the Vape-Jet crew to help your operations take flight.

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Partners Vape-Jet

Terrapin Care Station: Customer Feature

A Look at Vape-Jet From Terrapin’s Perspective

In our blog, we’ve talked a lot about the Vape-Jet difference; that is, the difference our products make by liberating your production processes from rigid technology constraints and scaling with the success of your business. Whether it’s lower operating costs, freeing up your production workflow, or leveraging the intelligence of Vape-Jet software, our machines are revolutionizing vape cartridge production, and we’ve got the numbers to back it up.  

But this is only part of the story. To fill in some important context, we need to change our perspective a bit. Because we always maintain close contact with our customers, we reached out to get the inside scoop on our equipment in action. After all, the cannabis industry is at its best when we empower each other to continue improving, meet ever-changing customer needs, and celebrate our wins together.   

If we are discussing high-quality cannabis products and building consumer-focused solutions, we have to talk about Terrapin Care Station. Founded in 2009 in Boulder, Colorado, Terrapin has expanded its operations to include Pennsylvania, Missouri, and Michigan. As a cannabis cultivator, processor, and retail provider, you can bet that competitive pricing and strict quality control are paramount to Terrapin’s success—and they have had a lot of success.   

For 13 years, Terrapin has served as a pioneer and leader in the cannabis industry. Prioritizing community engagement—especially around equity and sustainability. Terrapin leads workshops, expungement fairs, and even provides scholarships for cannabis vocational training. In short, Terrapin demonstrates the power of our industry to enact positive social change by investing in the communities they serve and advancing political advocacy and justice initiatives for the people. 

Terrapin Care Station: Cannabis Grown with a Local Mindset. Click to learn more.

Since they field three Vape-Jet fully-automatic filling machines and one Jet Fueler semi-automatic vape cartridge-filling machine, we decided to check in with our friends at Terrapin to see how our products have affected their operation. If we were going to talk to anyone, though, we had to speak with the team member they call the Vape-Jet Guru.

“Four Minutes for Fifty 1g Carts? No Problem.” 

How it Started vs. How It’s Going 

Who is this Vape-Jet Guru? Say “hello” to Terrapin’s Filling Line Lead and in-house master of our fully-automatic vape cartridge-filling machine, Kimberly Long. Working out of Terrapin’s Pennsylvania location, Kimberly has used our machines since 2020 after switching from a competitor’s semi-automatic filler, and things couldn’t be going better. According to Kimberly, before the switch, two operators could only fill approximately 2,500 cartridges during an eight-hour shift. Now, with one operator on our Vape-Jet, she says, we can fill 5,000-6,000 cartridges in eight hours. If the new second shift can match first shift’s pace, “we should be filling about 10,000 [cartridges] a day.” To date, they’ve filled over 600,000

That’s a lot of carts! So many, in fact, that Terrapin once maxed out the data storage capacity of one of their machines—a Vape-Jet first! One operator, more cartridges, better quality control, pushing vape cartridge filling to the limit… that’s a beautiful thing.  

The Vape-Jet Difference 

With Vape-Jet, Terrapin doubled their daily output with half the labor and half the labor cost of their previous machine. “I don’t need two people dedicated to one thing when I can have one person dedicated to it,” Kimberly says. As our COO Devon Reid mentioned in our blog, “Is Vape Cartridge Filling Automation Worth It?”, freeing up labor and eliminating bottlenecks is what Vape-Jet equipment does best, allowing users to reallocate resources to where they are needed most.   

With their Vape-Jet machines reaching average fill speeds of three and a half minutes for 50 0.5g cartridges (and four minutes for 50 1g cartridges), Terrapin has not only reduced labor costs but, through increased efficiency and filling accuracy, filled a much higher quota than before.

Machine Features 

The Vape-Jet Guru highlighted several features of the Vape-Jet that allow it to thrive in Terrapin’s fast-paced environment while maintaining high quality control standards.

Superior Accuracy 

For quality control, Terrapin operators weigh every one hundred cartridges to ensure accurate fill weights and have found the Vape-Jet to be incredibly accurate. Just yesterday, Kimberly mentioned, they only lost ten cartridges out of five thousand total, only four of which were because of fill weight (the other six due to cartridge hardware defects). 

Three Independent Heat Zones   

While their previous machine only heated at one point—causing filling nightmares from letting distillate sit in an unheated fluid path—the Vape-Jet’s chamber, needle, and reservoir are all independently heated. The filling process is much smoother now, Kimberly assured us.

Product Support  

Terrapin operators can go about their day confidently, knowing that our industry-leading product support team has their back. Our Guru has completed self-repairs on the Vape-Jet with the support of our team and used the Vape-Jet HelpDesk to self-educate. “[Your team] has been a great help!” Kimberly says, “You guys are very responsive and get parts overnighted. I come in and fix [the Vape-Jet], and we get things going.”

Data Reporting

Our CEO Ryan Hoitt identified data compliance and collection as one of the key hidden costs of automation. “With industry compliance needs constantly changing,” he says, “it is essential to manufacture your products with compliant hardware.”

Additionally, Kimberly mentions that using the data reporting feature allows her to review the performance of other operators and fine-tune output for maximum capacity. “When the other operator goes to lunch, I’ll jump in and run it,” Kimberly says, “I checked [the Vape-Jet] and sped up the dispensing charge a little bit. I had looked previously, and it was at four minutes 20-something seconds, so I ran a few carts and got her down to four minutes twelve seconds per tray.”

Of course, ten seconds might not seem like much until you consider how many trays Terrapin fills a day—that’s a whole lot of labor!

Tips from Terrapin’s Vape-Jet Guru 

We had to ask whether someone with the nickname “Vape-Jet Guru” had any Vape-Jet tips to pass along. Here are a couple of things Kimberly mentioned:   

  • Customize your filling speed and heat based on distillate properties (e.g. viscosity) to fine-tune and maximize output. You can also work more efficiently by saving configurations and profiles.  
  • Keeping your machine vision lens clean makes a noticeable difference in cart analysis time and overall fill time, especially if you’re constantly running your Vape-Jet like Terrapin does!

Learn More About Vape-Jet  

We want to thank the Terrapin team —and especially the Vape-Jet Guru, Kimberly Long—for not only taking the time to give us an inside peek at their operation but for prioritizing high vape cartridge production standards and for making a positive impact in the cannabis industry and their local communities. We couldn’t be prouder to see our equipment in such capable hands and look forward to watching Terrapin continue to thrive.  

If you want to experience the greatness of your own Vape-Jet, all you need to do is drop us a line. While you’re at it, don’t forget to sign up for our monthly Re:Fill newsletter to get early access to company updates, product releases, and other exciting announcements. Follow us on the essentials, too: Facebook, Instagram, and LinkedIn

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