At Vape-Jet, we pride ourselves on empowering our customers to be in control of their production and automation. They’re the pilots, with hands on the controls, and eyes on the horizon, pushing the limits of precision filling for improved throughput and profit margins.
Our mission on the ground? To be the crew that keeps your operations flying higher, faster, and smoother with exemplary support. That’s why we couldn’t be more thrilled to announce a new direct line to mission control: introducing 1-866-FUEL-420, where support is just one call away.
Your Ground Crew, On Standby
In the cannabis industry, avoiding downtime is especially crucial to meet retailer demands and build valuable relationships. That’s why Vape-Jet is proud to make access to its world-class support team of engineers that much more seamless.
In addition to our speedy help desk and ticket system, you can now reach “mission control” directly by calling 1-866-FUEL-420. Here, you’re not reaching a generic help desk. You’ll be speaking directly with cannabis technology experts who have intrinsic knowledge.
Our new support line gives every Vape-Jet operator direct access to the engineers, automation specialists, and extraction chemists who design and optimize the same machines you rely on every day.
They understand each pressure curve, nitrogen pulse, and temperature delta that affects day-to-day operations, rather than giving generic responses or putting you on hold, which delays production even further.
From oil behavior to process control, it’s our mission at Vape-Jet to keep your production in the green. This is a direct output of the Vape-Jet Turbine, our operating system for performance and customer obsession.
Pilot in the Cockpit
The Pilot in the Cockpit principle defines how we see our users: you command the mission, and we make sure the systems behind you never fail. Our Ground Crew is part of that same Turbine, spinning continuously to maintain your uptime and precision.
Every Vape-Jet interface, every data feed, and every diagnostic tool is designed to empower the operator. You’re in command of your facility’s unique operations. But even the best pilots rely on their ground crew to optimize the flight and to achieve the utmost success in the mission.
That’s where our support engineers, available at 1-866-FUEL-420 come into the equation. They
operate like flight controllers, monitoring telemetry, diagnosing issues, and providing actionable fixes to keep you on schedule.
Whether it’s a viscosity adjustment, a software sync, or a process calibration, we’re here to ensure a smooth flight from takeoff to touchdown, keeping your workflows running smoothly and quality products moving out the door quickly (allowing profits to flow back, just as fast!).
Fueling Your Flow
Of course, adding 1-866-FUEL-420 to Vape-Jet’s already robust support system is more than a number, it’s a commitment. It sets Vape-Jet apart from traditional equipment on the market today, offering a direct uplink to people who actually built your system, test your updates, and understand the flow path of your operation down to the micron.
At Vape-Jet, our success isn’t measured in closed tickets. It’s measured in consistent fills, minimized downtime, and ensuring operators can focus on the mission. Rest assured, day in, and day out, your dedicated ground crew is on standby to help fuel your flow!
Today, Vape-Jet machines are responsible for filling over 96 million carts and counting. All backed by innovation, dedication, and a commitment to support vape brands across the US, and globally for seamless operations, that help operators scale.
Cleared for Takeoff: Your Mission, Our Support, One Number
Uptime, process control, and optimal performance are crucial to every facility’s ability to keep up with retailer demands, improve product quality, and retain customer loyalty. At Vape-Jet, we ensure your workflow is mission-ready, despite any obstacles that may get in the way.
If they do? Operators are standing by at 1-866-FUEL-420 to get your flight back on track, with ease. Not a Vape-Jet customer yet? Explore how our fleet of equipment is designed to boost productivity, with unmatched support from our direct line, and beyond.